Customer Service - settore Reclami

Büro, Assistenz & Sekretariat, Digital & Marketing

Datum und Uhrzeit
Start:

Ab Sofort

Stunden pro Woche:

40

Lohnangabe

Nach Vereinbarung

Vorstellungstermin

Vorstellungstermin nach Vereinbarung

Dienstverhältnis

Unbefristet

Job-Beschreibung und Hinweise für Customer Service - settore Reclami

Founded in 1948 in Milwaukee, Wisconsin, USA, Manpower is a leading international human resources company. Located in 75 countries worldwide, with over 3’000 branches, Manpower responds to the needs of its 400’000 customers.
Specialists in the recruitment and selection of permanent and temporary personnel in various economic sectors, we have been existing in Switzerland for over 60 years with more than 300 employees in more than 40 branches.
For our client, we are looking for the following profile:

 

Tasks:
  • Management of the Customer support, coordinating the customer care and customer service via email and telephone
  • Italian marketplaces management (KPI Monitoring, Escalation customer claims)
  • Management of main website (navigational content and products) in support to country coordinator
  • Identification of new marketing channels for site promotion in support to country coordinator
  • Participation to the commercial, operational and administrative structure

Profile:

  • Knowledge of English(C1) and Italian (native)
  • 3 years experience in Customer Service B2B or B2C
  • Sales-focused attitude
  • Excellent PC use and writing speed
  • Optimal knowledge of the Office package
  • Continuous pursuit of personal and corporate improvement
  • Punctuality and reliability

PLEASE REGISTER YOURSELF AND UPLOAD YOUR CV AT OUR OFFICIAL WEBSITE: WWW.MANPOWER.CH, IN ORDER TO PROCESS YOUR APPLICATION.
 

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