As a dynamic team member in the Customer Service Feeder team in Hamburg, your primary responsibility will be to proactively process booking requirements from customers resulting in the optimal utilization of the vessels while ensuring the customers’ demands and needs are highly prioritized.
Responsibilities
- Maintaining and building relationships with customers and suppliers
- Answering sailing requests, creating pre-bookings in system
- Booking updates and ensuring bookings data correctness
- Daily capacity check and capacity planning, checking deep sea vessels connections
- Maintain close contact with internal stakeholders
- Stowage readiness coordination, sending loading lists to terminals, preparing IMO documents
- Coordination of cargo readiness
- Finalizing vessel’s documentation
- Prior experience in customs handling is beneficial
Requirements
- Dynamic and agile profile with operational skills and profound knowledge in logistics and/or shipping
- Experience/education in logistics/ shipping
- Very good command of English and German language, any further will be a strong asset, such as Dutch
- Good command of MS Office
- Good organizational skills, attention to details and conscientiousness
- Analytical skills, creativity in idea generating and problem solving
- Strong interpersonal skills and ability to work in a team
- Ability to adapt to a new environment easily
Who are we?
We are a connectivity platform in a dynamic logistics environment, with one of the largest and best-connected Feeder and Shortsea networks in Europe, North Africa, the Middle East, Asia, and the Indian Subcontinent. We currently operate more than 100 container vessels, connect well above 150 ports and transport more than 5 million TEU (twenty-foot equivalent unit) containers per year.
We have grown from a stronghold in North Europe from where we expanded through multiple acquisitions. We have a turnover of almost 1bn and are owned by DP World – a leading enabler of global trade.
Why work at Unifeeder?
Challenge
Whether you are an accomplished professional or a promising new talent, at Unifeeder you will be challenged by the tasks, co-workers, and our customer portfolio which includes well-established industrial companies in Europe.
Mobility
With offices in 15 countries, we encourage our employees to broaden their horizons by working in our international offices for shorter or longer periods. That makes Unifeeder a highly inclusive workplace with a great knowledge flow.
Diversity
Unifeeder's family consists of approx. 1100 employees with backgrounds from +20 nationalities. Therefore, we strive to create a workplace that embraces the diversity of backgrounds and perspectives of the employees.
Growth
Our employees are our best asset. The continued encouragement and support of their professional growth is built into our core. We welcome initiatives that will promote growth and bring improvement to Unifeeder's process flow.
