Dealer Marketing Field Consultant

Where does this role fit in?

18 month FTC

The role is based remotely in Germany with some travel across the country.

As a Dealer Marketing Field Consultant, it will be your responsibility to oversee the day-to-day multi-channel marketing activity for our global agricultural client across the German market – delivering marketing campaigns, reviewing performance and pro-actively providing insights into what’s working well and what isn’t.

We are looking for a Dealer Marketing Field Consultant to join our wider ITG team, to support a busy and growing account. You will be responsible for all marketing account work, specifically social, PPC, CRM & print. Your tasks will be to help execute the quarterly marketing plans for each of the dealers in your designated area. The roles carries the responsibility of customer service delivery, as well as operational excellence.

Your other responsibilities include:

• Demonstrate expertise in creating and maintaining project deliverables such as project briefs, timing plans, status reports, planning documents and contact reports.
• Working with the client and dealerships to define objectives and parameters of new aftersales projects
• Keeping client informed of progress and forward any issues, maintain strong client communication
• Effectively report back to client on campaign and programme effectiveness
• Relationship building with clients and the client area sales teams
• Actively seek opportunities to improve processes to ensure efficient management and delivery of programmes
• Ability to drive through multiple projects
• Act as key client advocate
• Interpret client needs to the dealer and ensure that these needs are executed by the dealer
• Adoption of Canopy across the market, ensuring that dealers are fully engaged and trained as required
• Key KPIs to be delivered on a weekly basis to ensure incremental uptake increases
• Deep understanding of the local market & competitive landscape of Aftersales
• Research and provide insights to the clients, learning & utilising data resources available to them
  
  

• You’ll hold experience within multi-channel marketing specifically social, PPC, CRM and print
• You’ll have excellent written and verbal communication skills in German and English
• You have a strong ability to multi-task, managing multiple, multi-phase projects at various stages
• You hold meticulous attention to detail, with the ability to meet high standards for quality and accuracy
• Your organisation and communication skills will be second-to-none and you’ll be a team player with a positive attitude
• You’ll be flexible and able to work in a fast paced, hard working environment and demonstrate commitment to the role and to drive development
• Experience within the automotive/agricultural industry is preferred but not essential
• The role will involve some travel within your region