IT Manager (m/f/d) Europe bei ITT Cannon GmbH - Job & Bewerbung

Define and continuously seek to improve SAP ecosystem support including process improvements, interfaces, automation, etc.; maintain strong relationships with basis and security teams to achieve COE (Center of Excellence) service goals and objectives;...

ITT – ENGINEERED FOR LIFE

ITT’s Cannon brand is a leading global manufacturer of connector products serving international customers in the aerospace and defense, medical, energy, transportation and industrial end markets. Whether delivering critical specs to aircraft pilots, streaming data through communications satellites or giving expectant parents a first look at their unborn children, Cannon connects the world’s most important information to the people who need it. Cannon celebrated 100 years of making connections that helped make history. Cannon products were used in the first “talking” movies and helped transmit the first messages home from the moon. Today, we proudly continue our legacy of innovating to connect the world and inspire the successes of the next century – because amazing things happen when great things connect.

IT Manager (m/f/d)

Europe

The IT Manager is responsible for providing technical direction, management of IT support personnel, IT contractors, site Infrastructure, General Computer Controls (GCC), project planning and communications. This role participates in and/or leads cross-functional teams to develop and implement IT solutions. It develops work plans, manages deadlines and coordinates IT team activities. It communicates status and vision to business management and stakeholders, it is responsible for overall EU IT team management, performance evaluations, budget, risk management and business development activity support.

Responsibilities

Define and continuously seek to improve SAP ecosystem support including process improvements, interfaces, automation, etc.
Maintain strong relationships with basis and security teams to achieve COE (Center of Excellence) service goals and objectives
Define and monitor success measures and performance metrics
Ensure successful delivery of projects and enhancements through close cross-functional collaboration
Effective interaction with key business leads to facilitate transparency
Manage and maintain vendor as well as partner relationships
Ensure daily SAP operations follow ITT corporate, GCC, SOX compliance requirements
Support internal and external GCC audits
Act as an escalation point for system related issues for Help Desk, Infrastructure, Systems and projects

Qualifications and experiences

Bachelor’s degree and several years of Information Systems experience
Solid experience in directly managing people and/or leading teams, projects, programs or directing the allocation of resources
Previous service or system ownership of an enterprise application, familiarity with IT standards/policies, best practices and service management tools and processes
Extensive experience with SAP
Fluent in spoken and written German and English, Italian is a plus
Strong verbal and written communication, interpersonal and problem solving skills
Experience with export control regulations
Demonstrated ability to organize, manage, and direct cross-functional teams to address and solve technical and business issues
Demonstrated experience in resource and performance management
Strong customer relationship management skills
Management experience in all aspects of an information systems environment
Portfolio and project management skills
Demonstrated ability to coordinate/lead multiple projects/activities with competing priorities
Understand service models and ability to prioritize based on impacts to business operations
Results oriented and self-starter (initiative)