IT-Support im 2nd Level (m/w/d) | Berlin
Are you passionate about providing top-notch end-user support and solving complex IT challenges? Do you thrive in a fast-paced environment where you can make a real difference? If so, then Hemmersbach has the perfect opportunity for you!
What awaits you:
- Directly impact user satisfaction by providing exceptional 2nd level support
- Dive deep into a diverse range of technical issues, covering both hardware and software
- Become an integral part of our Onsite Support Team in Berlin
- Take ownership of exciting tasks that ignite your passion for IT:
- Installation, configuration, and setup of complex IT systems
- Deployment and maintenance of IT systems (MS Win 10, MS Active Directory, etc.)
- Hardware repairs and 2nd level support tasks using a ticketing system
- Creation of system documentation
What you bring to the table:
- Excellent German skills (C1) and good English skills (B2)
- At least 2 years of professional experience in IT Support
- Experience with ticketing systems, Microsoft environments, and Windows operating systems
- Solid software and hardware knowledge in the Second Level domain
What we offer:
- Competitive salary and benefits package
- Opportunities for professional development and growth
- Dynamic and international work environment
- A chance to work with cutting-edge technologies
- Collaborative and supportive team culture
