Knowledge Expert - Sales B2B

WHAT YOU'LL DO

As a Knowledge Expert (KE) within BCG's Marketing, Sales, and Pricing Practice Area (MSP), you will work in a growing global team, providing sales operations insights to clients and case teams - particularly as relevant to subscription services industries. You will work together with case and proposal teams to provide knowledge assets, analysis and expert advisory. You will collaborate closely with business leaders, acting as a thought partner in providing advice and client-credible insight, for proposals, client work-shops and commercial campaigns in the domain.

Additionally, as a Knowledge Expert, you will drive development of intellectual property, go to market materials, and publications for the Sales topic. You will manage and develop a Knowledge Team to deliver against business priorities and be accountable for the team's KPIs on billability, work quality, and topic/sector content development.

BCG's Marketing, Sales & Pricing Practice Area (MSP) leverages deep consumer and customer insight to inspire revolutionary thinking in all aspects of marketing, branding, sales/channels and pricing. The foundation of our success continues to be outstanding value created for even the most leading-edge of our clients: double digit revenue growth and margin expansion. The MSP has been BCG's fastest growing functional practice over the past five years. We believe the market opportunity continues to be huge as the go-to-market revolution affects the entire commercial landscape, and clients seek go-to-market transformation and growth. We seek to be leading-edge and continue to invest in our programs and arsenal of tools and proprietary data. Highlights include: Google partnership and joint Digital Academy, Center for Customer Insight, Pricing Enablement Centers, and Customer Analytics solutions.

YOU'RE GOOD AT

• Leading problem solving and solutioning for clients and driving towards pragmatic solutions tailored to the business context
• Leading development and commercialization of B2B sales knowledge and assets e.g. salesforce diagnostics and assessment tools, KPIs, sector benchmarks, and playbooks
• Engaging and communicating with senior stakeholders, demonstrating expert presence and credibility
• Leading projects in a highly effective and independent manner, mobilizing team to deliver on business priorities and commercial impact
• Acting as a highly effective coach and mentor, guiding team members to achieve goals efficiently and effectively
• Working in an ever changing and complex environment, and comfortable with ambiguity and navigating a fast-paced environment

YOU BRING (EXPERIENCE & QUALIFICATIONS)

• 5+ years consulting experience in relevant sales or sales-related role (with strong experience in technology subscription Industries) required; candidates with consulting experience preferred
• In lieu of consulting experience, 7+ years minimum industry experience in sales operations role (sales operations, business development, Inside sales, demand generation) required, with strong technology subscription experience; 10-14+ years of industry experience strongly preferred
• Bachelor's Degree required (advanced degree preferred)
• Specialization in Sales operations for subscription services, including topics such as steering salesforce KPIs, tracking and advising on leadflow, and running the overall sales machine
• Fluency in English; with either Spanish or German depending on location
• Outstanding interpersonal and communication skills to interact with and manage internal and external stakeholder while working in a global collaborative team environment

YOU'LL WORK WITH

As a Knowledge Expert you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of knowledge positions that allow us to pursue exciting, innovative knowledge careers.

ADDITIONAL INFORMATION

The Knowledge Team (KT) is a group of functional and/or industry experts leveraging deep domain knowledge to enable insight for case teams and clients. KT members are affiliated to BCG Practice Areas, plugged into the strategic agenda and building and deploying leading edge IP data tools/assets to deliver insight

BCG's Knowledge Team members have the opportunity to be staffed on cases and help co-create insights with case teams and clients through expert perspectives on industry trends, delivery of proprietary data or tools in a particular function and complex research and analysis of market information. KT members also support the PA’s business development and proposals and help to organize and codify the knowledge that enables BCG to deliver superior business value for its clients.

WHO WE ARE

BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world’s best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible—and unlocking your potential to advance the world. Knowledge@BCG consists of the Knowledge Team (KT), Data & Research Services (DRS) and Knowledge & Collaboration Solution (KCS). KT is a group of experts within respective fields or areas providing industry, functional and geographic expertise to consulting teams. KT members are aligned to Practice Areas, sometimes serving as members of case or project teams. KT offers insight into a topic or function derived from BCG’s knowledge base and case/project experience. The members of our DRS team work alongside consulting team colleagues to bring advanced research capabilities to support projects and clients. KCS team is a cross-functional team equipping BCGers with internal and external knowledge resources and digital collaboration tools, enabling them to work smarter and with increased productivity.

EQUAL OPPORTUNITY

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.