Ready for Swisscom
You are responsible for E2E content for topics in the online and portal area, starting with the identification of requirements through to testing and rollout.
What you do is who we are.
1/3Team
You work in the Agile Release Train (ART) of an agile organisation that is structured according to SAFe. ART is responsible for the entire online customer experience chain for business customers. This includes process design and the corresponding IT systems. Seven DevOps teams are responsible for development. Program Management, which consists of six people including you, develops the corresponding requirements. You prioritise them and coordinate with neighbouring ARTs and solution management.
2/3The theme
Our online channel in the B2B environment shapes digital communication with our customers throughout the entire customer experience chain, from sales and service delivery to the phase-out of services. To this end, you develop content-related features and prioritise them together with the stakeholders. You design the programme vision and roadmap, which serves as the north star for ARTs and teams. You also ensure that the product owners are involved in your activities at an early stage so that the business requirements are understood and their expertise is incorporated. You focus on developing and prioritising requirements. You interact with team members, peers, solution management and business to create coordinated roadmaps.
3/3Skill Check
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Your professional profile
What else sets you apart
