Relocation Manager (m/f/d)

Your MissionIn this role, you will provide support to expatriates, employed by global companies, to settle in smoothly by facilitating all aspects of home finding, settling-in, registration and familiarisation with local areas and surroundings.About the companyWith offices across Belgium, Germany, the UK, Switzerland, the Netherlands, and Italy, we provide a wide range of relocation solutions. We support expatriates and international companies with pre-hire orientation tours, home search assistance, school search, immigration, and settling-in services. Our services range from international removals to furniture rental. Behind our success are 150 experienced and talented employees who strive for innovation and continuous improvement.We offer a future-orientated business, where we are constantly striving for innovation and digitalisation. We encourage our employees to bring new ideas to enhance existing service offerings or bring new services on board. Join an international and multicultural team, who change lives, reinvent global mobility, and exceed customer expectations.What you will doOwnership of complete relocation process from Initiation to Feedback Form.Act as first contact to employee and HR individuals.Consistent communication with local relocation consultants.Coordination of third-party provider globally.Ensure high customer experience ending in excellent customer satisfaction.Maintain internal Packimpex systems as per guideline.What we expectA minimum of 1 years’ experience in a similar position.Fluency in written and spoken English and German.Knowledge of Global Mobility services including Destination Services.Expertise in German tenancy agreements and the immigration process would be an added advantage.Proactive approach, positive attitude, cultural awareness, and ability to make decisions independently.Ability to plan and manage workload under pressure.Quick learner with the ability to cope with multiple simultaneous tasks in a changing environment.Application ProcessThe application will be reviewed by our in-house recruiter and if successful, an interview will be set up with our COO.We look forward to getting to know you.