Remote German Front Office Hotel Executive – Greece based bei Speakit Jobs - Job & Bewerbung

Job-Beschreibung und Hinweise für Remote German Front Office Hotel Executive – Greece based

Do you speak German? Do you want to relocate in Greece and work remotely all over the country?

At Speakit, we are looking for German Front Office Hotel Executives, to work for the biggest German hotel chain in Greece!

If you are an enthusiastic & communicative German speaker and willing to join a dynamic team & represent one of the biggest companies, then Just Speakit and apply now!

Responsibilities

Manage incoming calls and customer service inquiries by telephone and email, concerning vacation rentals, apartment rentals and homestays reservations

Provide accurate, valid, and complete information to all customers

Identify and assess customers’ needs to achieve satisfaction

Keep records of customer interactions, process customer accounts and file documents

The role of the German Front Office Hotel Executive requires:

Native /near-native level in German

B2/C1 level English skills

Strong phone contact handling and active listening skills

Ability to multitask, prioritize and manage time effectively

Exceptional problem-solving and ability to respond to different types of characters

Adaptive skills and team spirit

Previous customer support experience in a relevant role will be considered an advantage

Relocation to Greece