Technical Support Engineer

JSP is quoted on the Tokyo stock exchange and is a worldwide leader and specialist in thermoplastic foams delivering solutions for many sectors including Automotive, HVAC, transportation, sporting goods and more. JSP is the only company with a global presence in research, development and production in the field of expanded polypropylene (EPP) particle foams. JSP EMEA, a subsidiary of JSP Tokyo, benefits from a worldwide business environment and has 300 employees spread over 3 main sites (Czech Republic, France and Germany). Sustainability and Innovation are key areas of focus for JSP. We were the first EPP manufacturer to offer a grade with recycled content and will continue to develop products that are part of the circular economy. As the market leader with ARPRO, we develop innovative solutions to make products safer, lighter, more cost effective and sustainable. For more information visit www.ARPRO.com Along with business growth, we are looking for: Technical Support EngineerLocation: Düsseldorf (Germany) or Estrées-Saint-Denis (France) Job responsibilities:●  Provide quality technical support to JSP customers across EMEA. This includes, training, troubleshooting, process optimisation and continuous improvement for series production.●  Establish and maintain excellent relationship with JSP customers and suppliers of moulding equipment.●  Deliver technical recommendations to customers on their future moulded parts to facilitate start of production.●  Manage new application development projects in our Innovation centre.●  Provide innovative solutions and recommendations to configure process, equipment, material and tooling for the production of ARPRO parts.●  Assist Sales and Innovation in providing moulding expertise to grow ARPRO business and drive sustainability.●  Understand customers technical requirements for ARPRO products and suggest innovative ideas, which can be converted into product and process improvements●  Implement knowledge management discipline Job requirements:●  The ability to put technical matters into a commercial context in a compelling way●  Knowledge about polymer technology would be an advantage●  Challenge the status quo on existing practises●  High degree of autonomy, excellent planning, organizational and analytical skills●  Open and positive mindset - ability to present ideas clearly and concisely in front of large audience●  Ability to work efficiently with diverse, global and cross-functional teams (production, quality, sales, development, IT, innovation, automation)●  Fluent in English and German, French is a benefit●  Willingness to travel in Europe (70 %) We aim for attracting and retaining the best employees. We like audacious and daring people. We offer attractive salary and various benefits. Our compensation and benefit system reward deliveries. Have we sparked your interest?We look forward to your informative application including a letter of motivation, the earliest start date andyour salary expectations, please send only by email and complete to: [email protected] . www.arpro.com  

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