User Helpdesk Support (m/f/d)

IT, Telekommunikation, Software

Datum und Uhrzeit
Start:

Ab Sofort

Stunden pro Woche:

40

Bezahlung ab

Nach Vereinbarung

Vorstellungstermin

Vorstellungstermin nach Vereinbarung

Dienstverhältnis

Unbefristet

Job-Beschreibung und Hinweise für User Helpdesk Support (m/f/d)

In this role, you will be responsible for the setup, configuration, and support of workspaces and devices, including Microsoft desktop software products and Office 365; you'll also handle network administration and troubleshooting;...

SODASTREAM IS REVOLUTIONIZING THE BEVERAGE INDUSTRY!

As the foremost brand in the sparkling water maker industry, SodaStream offers a unique solution for crafting sparkling beverages with ease, convenience, and sustainability right in your own home.

Not only does SodaStream liberate you from the burden of schlepping heavy bottles of water, but our products also actively contribute to environmental preservation. By 2025, we aim to prevent approximately 78 billion single-use plastic bottles from burdening our planet.

SodaStream embodies innovation, unconventionality, and a refreshing touch of rebellion. We thrive on setting trends and disrupting the market with our groundbreaking products and ideas. Are you ready to join us in driving our growth with creativity, humor, and unwavering passion?

We're currently seeking a new addition to our IT team Europe for the locations Limburg and Frankfurt am Main.
If you're enthusiastic and ready to make an impact, we'd love to have you on board as

User Helpdesk Support


THE JOB

We are seeking an IT Support Specialist to join our Europe IT team.

In this role, you will be responsible for:

  • The locations Frankfurt and Limburg
  • The setup, configuration, and support of workspaces and devices, including Microsoft desktop software products and Office 365.
  • You will create manuals and sharing your knowledge by writing documentation (instructions, processes, update tickets, etc.).
  • You'll also handle network administration and troubleshooting, including switches, VoIP systems, and basic firewall management.
  • Supporting mobile phones and devices, configuring and deploying mobile tablets and applications, and evaluating new technologies are all part of your responsibilities.
  • Additionally, you will be involved in setting up IT and network systems at new facilities and managing IT contracts and costs.

Your role is critical in ensuring the efficiency and functionality of our IT systems and supporting the growth of our organization.


REQUIREMENTS

  • Degree as IT specialist or equivalent several years of experience in IT
  • Microsoft Certification helpful
  • CCNA Certification helpful
  • Experiences in the below roles
    • Network Administration and Troubleshooting
    • Switch and Router Administration
    • Knowledge in VLAN configuration
  • Workspace Setup & Configuration
  • Microsoft 365 environment (Office, SharePoint, Teams, OneDrive)
  • You have strong social skills, openness, creativity, and team spirit
  • You keep a cool head in challenging situations
  • You are characterized by a high degree of analytical and solution-oriented thinking, as well as a pronounced understanding of processes
  • With your "can-do" attitude and flexibility, you actively contribute to the success of your projects.
  • You are very familiar with Excel
  • C1 level German and English is a key requirement - oral and in written


WHAT WE HAVE TO OFFER

SodaStream GmbH, based in Frankfurt and Limburg, is a medium-sized company with around 350 employees.

Diverse opportunities for further development, both internationally and cross-functionally

Lots of responsibility, as well as an exciting mix of strategic work and joint implementation of ideas

A very collegial working atmosphere with flat hierarchies

A Job Ticket for the entire RMV area

A performance and success-related salary package (chemical tariff) with attractive social benefits, as well as 30 days' vacation

An extensive sports offer through our partner EGYM Wellpass

To create a healthy work-life balance, we offer flexible working hours and mobile working

Further attractive additional benefits through our partner Corporate Benefits

We are proud of our successes and celebrate them together

DO YOU WANT TO BE PART OF THE REVOLUTION?

Then we look forward to receiving your application documents in English! Please indicate your desired salary and possible starting date on our career portal.

YOUR CONTACT PERSON:
Randolf Ruf| Head of HR Germany & Austria
SodaStream GmbH
Solmsstraße 4
60486 Frankfurt



mnsSJA,IT,Fachkraft,Informatiker,Fachinformatiker,Systemintegration,Netzwerkadministration,Netzwerkadministrator,Admin,Administrator,IT-Projektmanager,Wirtschaftsinformatiker,IT-Systemkaufmann,Informationstechnik,Supportmitarbeiter,IT-Help-Desk

Ähnliche Jobs in der Nähe

Alle Jobs in der Nähe

Job App downloaden, Bewerber-Profil anlegen und Job-Angebote von Unternehmen erhalten

Nach oben